Getting Started

Give us a call so that we can discuss your situation and goals. We'll ask a few questions to make sure we thoroughly understand what you're trying to accomplish and answer any questions you might have. If you feel good about that interaction, we can schedule a home visit where we'll meet to tour your home and discuss potential options to achieve your goals. There is no charge for this visit …

The home visit will give us the information we need to estimate how much time and resources we need to achieve your goals. We’ll send you a written estimate and floor plan (downsizing clients) as quickly after the visit as possible. If you agree we our proposal, we'll call you to schedule things based on our shared availability and/or your moving timeline.

Our Team

Our teams are trained to accomplish your goals. We work efficiently but at a pace that suits you. We'll provide insights based on our expertise and experience but ultimately you're the final decision maker. Every client, home and situation is unique and we'll work hard to create solutions and systems that are right for your individual needs and preferences. 

Privacy + Confidentiality

We respect your privacy. We follow all suggested policies and procedures from the leading organizing and senior move manager associations. We treat all clients with kindness and respect.

Hiring Us

We do require a signed contract prior to starting a project. Like you, we don't like all the legal "mumbo-jumbo" that's in most contracts (including ours) but feel that it's good to have everything in writing for everyone's protection.

Cost + Payment Options

Payment is due at the end of the project or as previously agreed upon with you.

Payment may be made cash or check, MasterCard, Visa, Discover, or American Express. There may be an additional charge for returned checks.

Supplies + Expenses

We’ll bring the basics (things like trash bags) with us. Organizing supplies (things like plastic bins) may be helpful in accomplishing the work that we do for you. If you have supplies, we're happy to utilize them. If needed, we're happy to suggest and/or purchase these for you and include the cost in your invoice. Any other expenses (i.e. dumpsters, outside shredding services, etc.) will be approved by you in advance and will be included in your final invoice. 

Cancellations

We require 24 hours notice to cancel an appointment. Except in the case of an emergency, clients who cancel fewer than 24 hours prior to their appointment may be billed a $250.00 cancellation fee.

Have a question?

We’d love to hear from you. Call us at 757.567.4443 or email us at infor@arange.org with any questions you might have.